A new problem has been found in WebSphere Commerce Server sites. Because of a hard coded date in the product, customers will no longer be able to add items to their shopping carts. All WebSphere commerce sites are affected as all editions of the product has this hard coded date. When customer adds an item to the shopping cart, an error message “CMN2022E: The command is unable to determine an appropriate fulfillment center for an OrderItem.” will be displayed.

The solution to this problem is to check the SHPARRANGE table and verify that the ENDDATE field has not expired. If it is expired, update this field to a future date and restart the WebSphere Commerce Server.

For eg:

UPDATE shparrange SET enddate = '2018-06-22-23.00.00.000000' WHERE enddate = '2008-06-22-23.00.00.000000

Bookmark to

If you enjoyed this post, make sure you subscribe to my RSS feed!