Hosting with rosehosting.com
I have a webhosting account with rosehosting.com where I host my web sites. They charge the hosting fee from my credit card on every month. Recently my credit card got expired and I forgot to update the credit card information when I received new credit card.
Yesterday when I checked my site, it was offline. I contacted rosehosting team. They said that my site is offline because of non payment and they had sent me an email about this issue one week back. I check my mails regularly and I did not see any communications from them. I was hosting with them for two yeas now. I feel I deserve a better treatment on this issue rather than taking my site offline. If they were not getting any response for their e-mail (In fact I did not get that e-mail) they could have give me a call or they could have send me one more reminder email. They even did not send an e-mail after taking my server offline.
I feel so disappointed and unhappy with the behavior of rosehosting.com. So I am planning to change my hosting company. If any of you guys has any suggestions, please share it with me. I need a good, reliable VPS hosting. I don’t want my site to be offline for another 12 hours. Any recommendations are welcome.